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  1. Customer Support Portal
  2. Platform Functionality

Platform Functionality

  • How to access Online Training Center
  • User account roles and features
  • Creating classes in Teacher Center
  • Adding co-teachers to classes
  • Viewing and launching teacher dashboards for curriculum items
  • Previewing curriculum as a student
  • Re-opening curriculum items
  • Adjusting and editing gradebook scores
  • Viewing student progress in Tech Quest
  • Adaptive Keyboarding dashboard and resources
  • Teacher resources and curriculum maps
  • Search and assign curriculum in Spanish
  • Understanding the Student Arcade
  • District reporting for Coordinators
  • Understanding CIPA and E-Rate Compliance
  • Creating accounts and classes with the User Import Tool (UIT)
  • Using Passports for student login
  • Importing student scores into the gradebook
  • Performing bulk updates from the Coordinator portal
  • Handling district data while transitioning school years
Customer Support Portal