Coordinator Features

User Import Tool – Single Sign-On Credential Upload

Uploading Single Sign-On Credentials with the User Import Tool

The User Import Tool (UIT) is a Windows-only tool available for download on the Coordinator Home Page, in the Import Users section. If you do not have access to a Windows computer, complete Steps 1 and 2 below and then contact Customer Support for further assistance: support@learning.com or 800.580.4640 x2.

Step 1: Create and Format a Spreadsheet with Single Sign-On Credentials

Create a spreadsheet with account information and single-sign on credentials. See below for an example. The User Import Tool is particular about formatting so it is important to abide by the following guidelines.

  • Be sure that headers are entered as shown below in the spreadsheet.
  • Only use alphanumeric characters (letters and numbers). No special characters (i.e., hyphen, apostrophe, spaces, etc.)
  • All information should match the Learning.com accounts and platform.
  • Verify with the content provider that the external username and password are correct.
  • If the content provider requires addtional credential fields at login (e.g., School Name or Group ID), add additional columns to the spreadsheet. Look at the File Selection* screen of the UIT for the list of necessary columns.

Step 1: Create and Format a Spreadsheet with Single Sign-On Credentials

Step 2: Save the spreadsheet

Save the file in the comma separated value format, i.e., CSV (Comma Delimited). Close the file.

Step 3: Download and launch the Learning.com User Import Tool from your computer

User Import Tool - Single Sign-On Credential Upload

User Import Tool - Single Sign-On Credential Upload

User Import Tool - Single Sign-On Credential Upload

User Import Tool - Single Sign-On Credential Upload

User Import Tool - Single Sign-On Credential Upload

Helpful tips

  • Create one large file with all students, from every grade and school, up to 10,000 students. For districts larger than 10,000 students, create multiple files.
  • During the validation step, the UIT examines the CSV file for problems and compares the data to current accounts.
  • Error messages relate to this process. It is possible to see and correct errors, run the tool again, and get different errors. Checking the “Skip Errors” box tells the import tool to ignore those rows in the CSV.
  • The errors in the detail window can be copied and pasted out of the window into a word processing application. This is helpful when reviewing and correcting the errors.
  • Warnings sometimes appear during the validation process. These relate to actions the User Import Tool is going to complete, often adding or creating data, and cannot be skipped.
  • If using lead-in zeroes, format columns as text or “Custom” and the total number of characters as zeroes in Type (i.e., if usernames should have 4 characters, Type: 0000). Formatting must be repeated anytime CSV file is opened.

Common Error Messages

User Import Tool - Learning.com Support